![]() Uninstall the software from your computer:.Confirm your order was placed within the last thirty (30) days. ![]() Returns and exchanges of boxed Microsoft Software (excluding Xbox 360 games) will be honored for thirty (30) days from the date of purchase, provided the item has not been opened or altered from its original state and does not show wear or damage. Returns for downloadable software products will be honored for thirty (30) days from the date of purchase Boxed Microsoft software (excluding Xbox 360 games) BTW, if you purchased the products from Microsoft Store, according to the Microsoft Store Return and exchange policy: Downloadable software
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